Customer Service Rep.
Location : Woburn
Job Type : Temp/Contract
Shift and Compensation:
- Shift: 7am-4pm Monday through Friday
- $15-$17 per hour
Carries out all customer service activities such as responding to inquires, processing orders and handling complaints, in a prompt, courteous and effective manner. Other responsibilities include: phone duties, greeting visitors, scheduling and other clerical duties as directed.
- Process customer overs and run stock reports in our in-house warehousing system.
- Prepare all related paperwork and necessary information required for customer work-orders, post inventory records, check all orders for special guest.
- Coordinate special, last minute shipping requests.
- Oversee and file paperwork both physical and electronic.
- Answer phone calls and operate various type of office machines and computers necessary to perform duties.
- Effectively correspond with customers as required.
Required Qualifications :
- Solid written and verbal skills (customer facing position).
- Ability to communicate articulately on the phone.
- Excel experience is a plus, general experience with email and Office products a must.
- Entry level applicants welcome, one year similar experience a plus.
Answering Phones Customer Service People Person