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Immediate Professional Customer Service!

Location : Auburn,MA
Job Type : Temp/Contract to Direct

Seeking a Bilingual Customer Service Representative for a very well established organization.

Essential Duties and Responsibilities;

- Provide exceptional customer service at all times while handling customer issues.

- Research/resolve issues to customer satisfaction while adhering to policies and procedures.

- Establish/maintain various accounts including private. Commercial, pay-by-plate, and carpool.

- perform account maintenance, including account changes, transponder changes, Carpool renewals, additional tag/reorder requests, replenishment, adjustments, payments, and statement request and other related account maintenance responsibilities requested by the company.

Required Qualifications :

 - Excellent data entry skills, customer service skills, interpersonal skills, and problem solving skills.


- Works well in a fast pace environment.


- Must be a team player and have flexibility.


- Must remain professional under every circumstance with customer and staff members.



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