Immediate Professional Customer Service!
Seeking a Bilingual Customer Service Representative for a very well established organization.
Essential Duties and Responsibilities;
- Provide exceptional customer service at all times while handling customer issues.
- Research/resolve issues to customer satisfaction while adhering to policies and procedures.
- Establish/maintain various accounts including private. Commercial, pay-by-plate, and carpool.
- perform account maintenance, including account changes, transponder changes, Carpool renewals, additional tag/reorder requests, replenishment, adjustments, payments, and statement request and other related account maintenance responsibilities requested by the company.
- Excellent data entry skills, customer service skills, interpersonal skills, and problem solving skills.
- Works well in a fast pace environment.
- Must be a team player and have flexibility.
- Must remain professional under every circumstance with customer and staff members.