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Immediate Professional Customer Service!

Location : Auburn,MA
Job Type : Temp/Contract to Direct


Seeking a Bilingual Customer Service Representative for a very well established organization.




Essential Duties and Responsibilities;




- Provide exceptional customer service at all times while handling customer issues.




- Research/resolve issues to customer satisfaction while adhering to policies and procedures.




- Establish/maintain various accounts including private. Commercial, pay-by-plate, and carpool.




- perform account maintenance, including account changes, transponder changes, Carpool renewals, additional tag/reorder requests, replenishment, adjustments, payments, and statement request and other related account maintenance responsibilities requested by the company.


Required Qualifications :

 - Excellent data entry skills, customer service skills, interpersonal skills, and problem solving skills.


 


- Works well in a fast pace environment.


 


- Must be a team player and have flexibility.


 


- Must remain professional under every circumstance with customer and staff members.


 


 


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